Please review what our valued customers has to say about our impeccable service. 

Just a quick note to let you know that I received my order today and I am delighted with your great service and prices. I am currently on your dog and cat food subscription plan. My fur children just love their new meal plan, with their tails wagging and meowing, in anticipation to mealtime. Thank you for the quick delivery and the free gift as well. I will check your website often for new products and I will also let my friends know about your online store.

Thanks again and keep up the good work!

Nancy Posner, (Alburquerque, New Mexico)



My name is Emily and I just received my order from you.  It was my first time ordering from you and I must tell you I am truly impressed!  Not only did my order arrive quickly and unbroken, but you also included free gifts! What an unexpected and wonderful surprise!  Thank you so much for your incredible service and I know I will be back!  I just wanted to let you know that I appreciate everything!  I hope everyone has a great weekend!


Emily Saunders. (New York, USA)


Dear Palatablepets Web Store,
Where can I start?  I placed an order with you on, March 15th, 2007.  I have never had such a fast, efficient online experience like this one.  The best part about my order was that included was a wonderful free gift that lit my 10-year-old daughter's face.  Thank you Palatablepets, you have a customer for life and please never change from your wonderful customer service.

John Silberstein, (Washington, D.C., USA)


Good day,

I just wanted to take a moment to make a few comments.  Your delivery time is great! I placed an order on March 9th, it was shipped out the same day and I received my items within 2 days.  I was delightfully surprised to find a free gift and many samples with my purchase.  


Michelle Barnes, (Florida, USA)



I recently placed an order with you and wanted to let you know that I received it yesterday and was so surprised to see how well it was packaged.  I wanted to let you know that your customer service is wonderful, and I will definitely be ordering from you again in the future.


Again, thanks so much,

James Rand, (Bronx, NY)


Dear Palatablepets:

I received my order yesterday and Ferby my cat loves his meals and toys that was received.  Thanks for everything.  Hope to do business with you in the very near future. Lots of love from Ferby.

Thanks Again.

Judy Brock, (Jersey City, NJ)


Dear Palatablepets.com,

I was able to get in touch with the customer service rep named Patrick and he was most helpful.  Thank you for your great customer service.  FYI, I had placed the same order with another website, but I had to cancel the order with them because they are not reachable with some questions I had, at their 1-800 number. They even failed to respond to my emails. 

 Keep up the great customer service.  It goes a long way!!

Hope to shop soon!

Raphaela Rios, (Old San Juan, Puerto Rico)


Hi Palatablepets,

Now that's what I call customer service!!!  Thank you for such a quick and friendly response!  I wish more companies were like yours! I have just done some research on your website to see if I could have possibly made a mistake in ordering, and I discovered that it, in fact was my mistake.  I was not paying close enough attention when I chose the product.  So, it was completely my fault. I will just keep what you sent and order an additional aromatherapy candle separately. Do not send it out until I order and pay as it was completely my fault!  Thank you anyway for being willing to eat the cost of a customer's mistake.  Other companies could learn a lot from you.

Thank you again for your prompt and most courteous service and response.  I will MOST DEFINITELY shop with you again!


Best Regards,

Tracy K, (Apoka, FL)


Wow ~ talk about lightning-fast delivery!
Thanks for such a top-notch transaction!

Thanks Much

Carolyn Baumer, (Denver, Colorado)


Hi. I wanted to thank you for my order that I recently made. I received it today, correct & with a free gift.  I do a lot of online shopping and your company beats EVERY other online pet related store, by 100% in every aspect of online shopping.  I will DEFINITELY do business with you again, and will pass your name and website along ...



Thank you so much!! 

Alison Utsey, (Virginia Beach, Virginia)


This is just to thank you for my recent order. Your shipping was timely and arrived right on time and the free gift is much appreciated!


Happy Customer,

Carrie Bunker, (San Jose, CA)